Sunday 25 June 2017

Ratings on Customer Services for PC Dreams Singapore part 3

Kudos to the very patient and honest sales person at pc dreams. Patiently explained and demonstrated the diff specs between diff ipad models. He was even honest to point out the down sides and was not pushy at all, even though he knows he doesnt have on hand the specs that and want and is within my budget. End up didnt buy anything but kudos to their patience and honesty!

So I woke up this morning and saw one of my friend liked a post of PC dreams in Facebook. Out of curiosity I checked and found out they are having a clearance sale. The HP slate 12 got my attention cause they are selling it very cheap in brand new condition. I was disappointed to read that 2 of the last units are already reserved. Out of desperation I tried to call to check if they still have stock. I was very happy they still had one last remaining. I got a call from Waileong and agreed to reserve it until I arrive. I was surprised that he is already charging it when I arrived so I can already test it. Purchasing was smooth as cocoon silk and I was very confident the tablet is in ice mint condition. I am very satisfied with Waileong's very professional service . I am looking forward to our next bargain deal! Lol. Thank you very much! 

Thank you laptop hospital for making an otherwise unpleasant repair trip a hassle free one. Great job again on my 2nd trip there.
Mani - friendly and always willing to help. Thanks for fixing up the wireless driver first time.
Carol - the generosity of the cable was not expected and you helped.
Johnson - your smiley face makes everything less daunting and again, wasn't expecting a freebie cable but u guys are always accommodating. Will return canle if I find it at home.
Highly recommend u guys. Couldn't be more appreciative

Was at PC Dreams earlier today as I was facing some issues with my laptop. Was served by a guy known as Mr. Tan. Extremely helpful and honest with his opinion. Managed to get the issue resolved within 15 mins, and was advised not to upgrade as the laptop was pretty old. Very pleasant experience for me. No doubt in going back when the need arises.

Spilled water on my laptop and the display screen was blank thereafter. Sent it to laptop hospital after reading their online reviews and i'm really happy with it! The staffs are really friendly and offer fast service. Within just a few days, they called me up to clarify things and the laptop now is as good as before! Really satisfied & will come back if my laptop has any issue. Thank you Aiza & Johnson! 
* Oh! They offered me a special price of $100 for water spillage repair as i was a student hehe

Contrary to the reviews here and on Hardwarezone, your service is slow and inefficient. Staffs are inattentive at best. A simple diagnostic of issue takes 3-5 days which is unlike what was reviewed. Please stop getting people to write fake reviews for you.

Excellent service when I went for trade-in at the Sim Lim outlet. They are not pushy for sales and very patient. I forgot to get the name of the guy who helped me but THANK YOU! he listened to my needs before recommending a laptop and when I can't make up my mind, he told me to go back to think 

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